NCL Enhanced Pharmacy Technician Pathway for General Practice, and Community Pharmacies
NCL Training Hub & IPMO Workforce Group
Background
The NHS Long Term Workforce Plan sets ambitious transformational changes across the pharmacy workforce. With pharmacy services evolving to include contraceptive services and management of long term conditions such as hypertension, it was important the Pharmacy Technician (PT) workforce is upskilled to support these services. The ambition is to improve access and appointment capacity. This also aligns with the NHS long term workforce plan to train and retain.
Project Aims
To upskill the Pharmacy Technician workforce to build confidence and competence in a broader range of areas which including patient facing activities such as long term condition management as well as the ability to champion patient safety in primary care.
Develop leadership skills and qualities.
Project Objectives
The pathway objectives include: to provide a revised and comprehensive Pharmacy Technician framework for primary care Pharmacy Technicians, which includes general practice and community pharmacy. This is complemented with a series of learning sessions to improve capabilities within the Pharmacy Technician workforce.
Expected Outputs
Each Pharmacy Technician will have a baseline competency and PDP captured and subsequent one to determine how this training pathway has resulted in increased capability and competency towards the end of the training.
An enhanced Pharmacy Technician framework to reflect primary care priorities.
The training program, consisting of slide decks which could be utilised elsewhere in the system.
An end report which includes a detailed evaluation.
A publication to share the project evaluation and lessons learnt.
Project Team
Name
Shivani Patel
Daniel Kahan
Christopher McGlew
Organisation
Haringey GP Federation
Haringey GP Federation
Islington GP Federation
Role
Project Lead
Project Lead
Project Lead